At milkwayagent.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy (the “Policy”) outlines how we collect, use, and safeguard your personal data when you use our website and services (collectively referred to as the “Services”). It explains the information we gather, how we handle it, and the situations in which we may share it with third parties.

Please read this Policy carefully to understand how we approach your personal data. If you do not agree with any part of the Policy, please discontinue using our website. By accessing or using milkwayagent.com (the “Site”), you acknowledge and agree to the terms in this Policy, and consent to the practices related to the collection, use, sharing, and protection of your personal data as described.

We may revise this Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Continued use of the Site after such revisions indicates your acceptance of the updated terms. Please review this Policy regularly for updates.

1. Age Requirements for Accessing the Site

The Site and Services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from individuals under 18 years old. If you are under 18, do not provide any information on the Site and discontinue use immediately. If we discover that information has been inadvertently collected from a person under 18, we will promptly remove it. If you believe that such information may have been collected, please contact us.

2. Information We Collect

We may collect the following types of “personal information” from users:

• Identifiers such as name, username, or other unique identifiers
• Contact information, including email address, phone number, and mailing address
• Online activity data, such as IP address, browser activity, and geolocation data
• Any other information you voluntarily provide, such as government-issued identification numbers

This Policy does not cover data that has been anonymized or publicly available.

3. Methods of Information Collection

We collect personal data directly from you through several methods, including:

• When you create an account or register on the Site
• When you conduct transactions, including making purchases
• In response to surveys or feedback forms
• Via direct communication such as emails, phone calls, or interactions through social media

This Policy applies only to information collected directly by us. It does not cover data collected by third-party websites or services linked to or from our Site.

4. How We Use Your Information

We may use your personal data for various purposes, including:

• To provide access to the Site and Services
• To streamline future interactions by retaining account information
• To personalize your experience and tailor our Services to your preferences
• To notify you of updates to the Services or changes to this Policy
• To fulfill obligations under any contract or agreement between you and us
• To protect the security and integrity of our Services
• To improve the quality of our offerings and customer service
• To prevent unauthorized access, fraud, or abuse of our Services
• To engage in marketing and promotional efforts
• For any other purpose with your explicit consent

5. Sharing Your Information

We may share your personal information with third parties under specific circumstances, including:

• With our affiliates, service providers, and contractors to help us deliver our Services
• In the event of a business transaction, such as a merger, sale, or transfer of assets, including bankruptcy or restructuring
• To comply with legal requirements, such as court orders, subpoenas, or requests from law enforcement
• If necessary, to protect our rights, enforce our policies, or prevent harm to others
• With your explicit consent

We do not sell or rent personal information collected from users. Anonymized or publicly available data may be shared freely.

6. Your Rights and Control Over Your Data

You have several options regarding your personal information:

• You can update, delete, or restrict the personal data you have provided
• You may request the deletion of your account, which will remove your personal data from our systems. However, we may retain certain information if required by law or for legitimate business purposes.

You may also manage cookie settings and other data collection preferences within your browser. For more information about managing cookies, visit www.allaboutcookies.org/manage-cookies.

Note: We do not respond to “Do Not Track” (DNT) signals as the standards for DNT are still evolving.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. After that, your information will be securely deleted. De-identified or publicly available data may be retained for business or legal reasons.

8. Data Security

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet can be guaranteed as completely secure. You are responsible for any transmission of personal information at your own risk.

9. State-Specific Privacy Rights

• California: We do not meet the criteria for compliance with California Civil Code §1798.83 as we do not share personal information with third parties for direct marketing.
• Nevada: We do not sell personal information under Nevada law. Nevada residents may opt out by contacting us directly.
• Virginia: We are not subject to the Virginia Consumer Data Protection Act (CDPA).
• Colorado: We do not meet the thresholds required to comply with the Colorado Privacy Act (CPA).

10. International Users

This Policy is aligned with the laws applicable in our home jurisdiction. If you access the Site from outside of this jurisdiction, please be aware that your data may be transferred, stored, and processed in a country with privacy laws different from those in your country.

11. No Third-Party Rights

This Privacy Policy is for the benefit of users of the Site and does not grant any rights to third parties. It also does not require us to share personal information with third parties, except as outlined in this Policy.